Data Retention Schedule
This page describes how long key data categories are kept and why.
Last updated: 2026-09-21
Retention Principles
- Keep only what is required for service, safety, and compliance.
- Delete or anonymize data when no longer needed.
- We do not collect identity or company registration documents, so those are not retained.
Current Schedule
| Data category | Typical retention | Reason |
|---|---|---|
| Account profile data | Active account lifetime | Authentication and support |
| Jobs, quotes, agreements, disputes | Up to 7 years after completion | Audit trail, legal and financial records |
| Reviews and trust signals | While account is active | Marketplace quality and transparency |
| Phone verification records | Active account lifetime | SMS verification status and abuse prevention |
| Job photos and company logos | While the related job or account is active | Service delivery and profile display |
| Security and access logs | Up to 12 months | Incident response and abuse detection |